One System for Every License, Every Inspection, Every Finding
MatrixInspector is a web-based inspection management system built for regulatory agencies: liquor control, food safety, pharmacy, gaming, fire safety, professional licensing boards, and any agency responsible for keeping licensed entities in compliance. From the first scheduled visit to the final finding, every inspector, supervisor, and administrator works from one secure platform with the case information and tools the job requires.
Why Offices Choose MatrixInspector
-
MatrixInspector moves each inspection through the right steps in order, from the inspection itself to supervisory review, delivery to the licensee, and tracking of the response. Agencies choose the workflow that fits their process, with or without an approval step, and MatrixInspector manages the handoffs at each stage.
-
Inspection Plans generate and assign inspections automatically based on license type, frequency, and territory. Inspector Groups define who covers which zip codes and provide fallback assignments when coverage gaps arise. Supervisors always know what is due, what is in progress, and what has been completed across every inspector and every region.
-
Inspectors work in warehouses, basements, rural properties---anywhere a license hangs on the wall. MatrixInspector’s offline capability lets inspectors conduct full inspections with no Internet connection. Everything captured in the field syncs automatically once a connection is restored, so the data is preserved and entered only once.
-
Information entered during the inspection flows directly into the inspection report. No retyping of information is needed. Configurable forms built to each agency’s requirements give inspectors a consistent, defensible format.
What MatrixInspector Delivers
-
Every inspector opens to a personalized dashboard showing assigned inspections, due dates, current status, and license information, while supervisors see the same view across their full team. Filters, search, and status views surface the work that needs the user’s attention.
-
Each licensed entity has a single organization record that holds its primary address, license types and classes, responsible persons, inspection history, files, notes, and tasks. Inspectors arrive at a site already informed, and supervisors can see the entity’s full history at any time.
-
A form builder lets each agency create its own inspection forms, with support for text fields, checkboxes, data grids, dropdowns, and file uploads. Forms are versioned and activated centrally, and the current version is available to inspectors the moment they open an inspection.
-
Each license type is configurable with its own inspection frequency, type, guide, and priority. MatrixInspector uses the plan to generate and assign upcoming inspections automatically, so each licensed entity is scheduled for its next inspection on time, cycle after cycle.
-
Inspectors are organized into groups with territories defined by county and zip code, and fallback assignments maintain coverage when an inspector is unavailable. Territory configuration keeps workloads balanced and assignments accountable.
-
Inspection workflows can be configured to match each agency’s process, with or without a supervisory approval step. Application and license workflows are supported as well. MatrixInspector enforces each stage, routes work to the right person, and tracks where every inspection stands.
-
Inspectors can conduct full inspections in the field without an internet connection. All data captured offline syncs automatically once connectivity returns, so work continues uninterrupted in remote and low-signal locations.
-
Inspection reports, signed forms, premises sketches, and supporting documentation are stored directly on the organization record. Files are categorized, versioned, and searchable within MatrixInspector, so document management lives alongside the inspection data.
-
Searchable notes, assignable tasks, and threaded discussions keep inspection teams coordinated inside MatrixInspector. Each note, task, and discussion attaches to the organization record and becomes part of its permanent history.
-
The MatrixInspector API lets external licensing and permitting systems push organization, license, and people data directly into MatrixInspector. Agencies with an existing system of record can keep MatrixInspector in sync without manual data entry or duplicate maintenance.