Careers at Matrix

Objective

In search of a detail-oriented, driven, and adaptable analyst to gather, analyze, and interpret data from various sources to identify trends, patterns, and insights. The Business Intelligence Analyst will work collaboratively with software engineers, product managers, and clients and provide actionable insights to inform strategic business decisions by creating reports, dashboards, and visualizations using data analysis tools.

Responsibilities

• Research new and emerging technologies
• Develop SQL Server Reporting Services (SSRS) reports
• Code Transact SQL (TSQL) for accuracy and performance
• Work with SQL Server Power BI
• Work effectively with clients, management, and other team members
• Translate data analysis into actionable insights and recommendations for business strategy

Skillset

• Eye for detail
• Strong organization skills
• Multi-tasker
• Independent learner
• Motivated self-starter
• Effective communicator
• Ability to problem solve
• Strong work ethic
• Agile mind and adaptability

Qualifications

• Bachelor’s degree in computer science, computer engineering, or related disciplines with a minimum GPA of 3.2
• Minimum of three years of business experience solving business intelligence problems
• Report development experience using Microsoft technologies including SQL Server Reporting Services (SSRS) and Microsoft Visual Studio
• Possess a strong command of both Transact SQL (TSQL) with the ability to design, code, and test complex queries and stored procedures
• Experience writing ETL scripts to extract data from multiple sources and populate a data warehouse
• Experience with Microsoft Power BI

Job Objective

This is a high-impact, client-facing role leading complex software implementations for state, local, and federal government agencies. As a Senior Software Implementation Specialist, you will own the full implementation lifecycle, from contract signing through go-live and early adoption. You will oversee and conduct business analysis of client operations, configure the system to meet each client’s needs, coordinate data conversions and integrations, conduct testing, deliver training and guide client decision-making throughout the implementation process. You will also collaborate closely with Matrix software engineers and business intelligence analysts to shape new product features, providing a unique opportunity to influence the direction of the software you implement. Matrix currently has openings on the MatrixProsecutor team.

Responsibilities

• Lead end-to-end software implementations from kickoff, discovery, analysis, and planning through configuration, testing, training, go-live, and stabilization.

• Serve as the primary day-to-day contact for clients, building trusted relationships and helping teams stay aligned on scope, timeline, deliverables, and client success.

• Analyze clients’ existing processes and operational workflows, and translate client needs into system configurations and development specifications.

• Facilitate implementation meetings, manage project plans, track milestones and risks, and maintain clear communication with clients and internal teams.

• Collaborate across engineering, design, business intelligence, and product teams on data conversion, integrations, testing, and new feature development.

• Support clients through training, issue resolution, go-live preparation, and early adoption to help ensure a successful implementation experience.

Qualifications

• Must be a U.S. citizen to apply for this position

• Bachelor’s degree; Degree in criminal justice, management or computer information systems, or related field preferred

• 3+ years of full-time work experience in software implementations or related field

• Ability to work individually with minimal supervision and as part of a team in a fast-paced and dynamic environment

• High level of commitment to exceptional customer service and relationship building

• A genuine interest in helping public-sector clients succeed

• Excellent communication and customer engagement skills

• Strong organizational skills and attention to detail

• Ability to manage multiple projects and priorities simultaneously

• Willingness to travel for client meetings, training, and go-live support

Responsibilities

• Work with C#, ASP.NET, React.js, SQL Server, TypeScript, NUnit, Powershell, and many other tools

• Learn and work with new emerging technologies including cloud services, mobile, data analytics, offline client apps, service-oriented architecture

• Collaborate with other passionate and dedicated software engineers in an open and problem solving oriented environment

• Design and develop new features in existing and greenfield applications

Qualifications

• Be highly motivated, thriving on fast-paced, self-organizing projects

• Be skilled in Object-Oriented Design and modern design principles, patterns, and practices

• Have broad experience with web development in complex domains

• Be experienced with Relational Database concepts

• Have at least 3 years prior work experience as a Software Engineer or similar experience through internships or certification classes

• Have good communication skills and the ability to thrive in a collaborative setting

• Possess a BS in Computer Science, Computer Engineering, or related disciplines with a minimum GPA of 3.2

Job Objective

This is a high-impact, client-facing role assisting with complex software implementations for state, local, and federal government agencies. As a software implementation specialist, you will assist during the full implementation lifecycle, from contract signing through go-live and early adoption. You will conduct business analysis of client operations, configure the system to meet each client’s needs, assist with data conversions and integrations, conduct testing, and deliver training. You will also have opportunities to collaborate with Matrix software engineers and business intelligence analysts to shape new product features, providing a unique opportunity to influence the direction of the software you implement.
Matrix currently has openings on the MatrixProsecutor and the Matrix Police/Investigator teams.

Responsibilities

• Support end-to-end software implementations from kickoff, discovery, analysis, and planning through configuration, testing, training, go-live, and stabilization.

• Analyze clients’ existing processes and operational workflows, and translate client needs into system configurations and development specifications.

• Assist with implementation meetings, project plans, milestones tracking, and maintaining clear communication with clients and internal teams.

• Collaborate across engineering, design, business intelligence, and product teams on data conversion, integrations, testing, and new feature development.

• Assist with training, issue resolution, go-live preparation, and early adoption to help ensure a successful implementation experience.

Qualifications

• Must be a U.S. citizen to apply for this position

• Bachelor’s degree; Degree in criminal justice, management or computer information systems, or related field preferred

• Minimum of 3 years of work experience in field preferred, preferably in the criminal justice system (law enforcement, prosecution, defense, courts), computer information systems or management information systems

• Ability to work individually with minimal supervision and as part of a team in a fast-paced and dynamic environment

• High level of commitment to exceptional customer service and relationship building

• A genuine interest in helping public-sector clients succeed

• Excellent communication and customer engagement skills

• Strong organizational skills and attention to detail

• Ability to manage multiple projects and priorities simultaneously

• Willingness to travel for client meetings, training, and go-live support