+ Business Analyst

JOB OBJECTIVES

• To analyze, document, test, and support our suite of products
• Responsible for deep analysis and development specification documentation of product features and following them through development and testing phases

This person joins a team of talented attorneys, analysts, and client services representatives who work collaboratively with software engineers, product managers, and clients.

RESPONSIBILITIES

• Collaborate with software engineers, designers, and project leads to analyze new and partially developed features and reports, document development specifications, create test scripts, and test
• Software Feature Analysis & Documentation: Collaborate with software engineers, designers, and clients to analyze new or partially developed features/reports
• Produce meaningful development specifications that account for necessary business requirements, and creation of detailed user stories with acceptance criteria (Experience with agile development processes is a plus.)
• Software Quality Assurance: Thoroughly test new software applications, features, and reports for validity of results, accuracy, reliability, and conformance to the established quality standards and specifications
• Product Development Coordination: Develop and support processes related to end-to-end release activities across client services, product management and engineering. Assist in validation of product, feature, and release readiness based on quality and release criteria
• Client Data Conversions: Assist Project Leads with data mapping, specs, and conversion testing and coordinate with software engineers
• Client Integrations: Assist Project Leads with analyzing client integration needs, translate business requirements into technical requirements, and test integrations with clients

SKILLS

• Problem solving/analysis
• Technical capacity
• Communication skills
• Initiative, can-do attitude
• Motivated self-starter
• Software Development Life Cycle knowledge
• Usability and testing skills
• Tools and organization skills
• Thoroughness; eye for detail

QUALIFICATIONS

• Bachelor’s degree, preferably with a computer science, engineering, business analyst, or business operations degree
• Minimum of 3 years work experience in field
• Ability to work individually with minimal supervision as well as part of a team in a fast-paced and constantly changing environment

+ Coordinator of Bids and Proposals

JOB OBJECTIVES

To understand the requirements for bids, Request for Proposals (RFPs), Requests for Information (RFIs,) and other client requests and turn those requirements into an exciting, accurate and successful response. Work with our legal team to document the legal aspects of the bid response and accurately meet bid requirements/deadlines in a planned and organized fashion.

RESPONSIBILITIES

• Lead the proposal process end to end, planning and coordinating all proposal activities
• Work with the Project Manager and Project Lead to establish project schedule, key milestones, and deliverables
• Efficiently manage multiple, overlapping projects and deadlines and coordinate the flow of information from various contributors when needed
• Deliver consistent messaging by proofing, editing, and writing the response as required
• Research the needs of potential clients
• Understand our products and services and create proposals that outline how our company can meet the client’s needs
• Work with the Matrix legal team to identify potential contract and compliance issues within RFP responses

SKILLS

• Collaboration
• Eye for detail
• Excellent Communications
• Initiative, can-do attitude
• Analytical
• Learning/adaptability
• Multi-tasking
• Organization
• Strong work ethic

QUALIFICATIONS

• Bachelor’s degree in business, English, or communications
• Minimum of 3 years of work experience in proposal writing; prior work in the criminal justice system (law enforcement, prosecution, defense, courts) a plus
• Ability to work individually with minimal supervision as well as part of a team in a fast-paced and constantly changing environment
• High level of commitment to providing exceptional solutions; integrity and a collaborative personality a must

+ Client Services Attorney

RESPONSIBILITIES

• Serve as project leader for software implementations and client staff trainer for prosecutors, investigators, police, courts, and government agencies. Travel is required.
• Serve as a software product expert. Assess client requirements for new software features. Collaborate with software engineers, designers, and clients to analyze features, document development specifications, create test scripts, and test.
• Contribute to user help documentation and video tutorials. Provide support to our clients.
• Draft charging language for statutes as required by clients.
• Deliver product demonstrations for prospective clients. Attend events such as conferences and seminars.
• Draft responses to prospective client requests for proposals to implement case management software.

QUALIFICATIONS

• Juris Doctor from an accredited law school with active bar membership, in good standing, in any US state
• Minimum of 3 years of work experience in field, preferably in the criminal justice system (law enforcement, prosecution, defense, courts)
• Ability to work individually with minimal supervision as well as part of a team in a fast-paced and constantly changing environment
• High level of commitment to exceptional customer service and relationship building; integrity and an outgoing personality a must