+ Client Services Attorney

RESPONSIBILITIES

• Serve as project leader for software implementations and client staff trainer for prosecutors, investigators, police, courts, and government agencies. Travel is required.
• Serve as a software product expert. Assess client requirements for new software features. Collaborate with software engineers, designers, and clients to analyze features, document development specifications, create test scripts, and test.
• Contribute to user help documentation and video tutorials. Provide support to our clients.
• Draft charging language for statutes as required by clients.
• Deliver product demonstrations for prospective clients. Attend events such as conferences and seminars.
• Draft responses to prospective client requests for proposals to implement case management software.

QUALIFICATIONS

• Juris Doctor from an accredited law school with active bar membership, in good standing, in any US state
• Minimum of 3 years of work experience in field, preferably in the criminal justice system (law enforcement, prosecution, defense, courts)
• Ability to work individually with minimal supervision as well as part of a team in a fast-paced and constantly changing environment
• High level of commitment to exceptional customer service and relationship building; integrity and an outgoing personality a must

+ Implementation Support Specialist

RESPONSIBILITIES

• Assist Client Services Project Lead in all aspects of new client implementation, to include, but not limited to accompanying project lead during on-site client visits and virtual client meetings, drafting weekly client project memos, organizing and analyzing client provided documents and information
• Assist with data conversion of client data into the Matrix system. This includes coordinating with the Client Services Project Lead to complete mapping and conversion tasks, document conversion specifications, test each conversion run, as well as communicating with software engineers who develop programs and scripts and run conversions
• Contribute to software quality assurance efforts. Thoroughly test new software features and reports during each release cycle as assigned. Smoke test and contribute Server Maintenance testing periodically throughout the year
• Develop knowledge of complex features across products in an effort to become the feature expert and conduct training on those features with targeted clients

QUALIFICATIONS

• Bachelor’s degree, preferably with a management information systems, business analyst, or business operations degree
• Work experience in the criminal justice field preferred
• Ability to work individually with minimal supervision as well as part of a team in a fast-paced and constantly changing environment

+ Software Engineer

RESPONSIBILITIES

• Work with C#, ASP.NET, React.js, SQL Server, TypeScript, NUnit, Powershell, and many other tools
• Learn and work with new emerging technologies including cloud services, mobile, data analytics, offline client apps, service-oriented architecture
• Collaborate with other passionate and dedicated software engineers in an open and problem solving oriented environment
• Design and develop new features in existing and greenfield applications

QUALIFICATIONS

• Be highly motivated, thriving on fast-paced, self-organizing projects
• Be skilled in Object-Oriented Design and modern design principles, patterns, and practices
• Have broad experience with web development in complex domains
• Be experienced with T-SQL and Relational Database concepts
• Have at least 2 years prior work experience as a Software Engineer or similar experience through internships or certification classes
• Have good communication skills and the ability to thrive in a collaborative setting
• Possess a BS in Computer Science, Computer Engineering, or related disciplines with a minimum GPA of 3.2